FAQ

Frequently Asked Questions

Everything you might want to know before working together—from process and pricing to platforms and support.

What services do you offer?

I offer branding, website design and development, content creation, graphic design, website management, and digital marketing. Each project is tailored to your goals, whether you’re launching something new or refining what you already have.

Who do you typically work with?

I work with a mix of startups, small businesses, growing brands, and corporate teams—especially those looking for design that’s intentional, professional, and built to grow with them.

How do I know which service is right for me?

That’s something we’ll figure out together. During your discovery call, I’ll ask about your goals, challenges, and where you need support. From there, I’ll recommend the best service (or blend of services) for your needs.

Do you offer one-off design projects or only full packages?

Both. While full packages are ideal for larger branding or web projects, I also take on one-off design requests like social graphics, landing pages, or pitch decks—especially for existing or retainer clients.

Can you help with updates to an existing brand or website?

Absolutely! Whether it’s refreshing your brand visuals, updating website content, or cleaning up outdated design elements, I can help improve what you already have without starting from scratch.

What if I need something that's not listed on your site?

If you don't see exactly what you're looking for, reach out anyway. I occasionally take on custom or hybrid projects, and if it's not something I offer, I'm happy to recommend someone I trust.

What does the process look like from start to finish?

Most projects follow four core phases: discovery, strategy, creation, and refinement. I’ll guide you through each step with clear timelines and check-ins so you always know what’s happening and what’s next.

How long does a typical project take?

It depends on the scope. Most branding projects take around 3–5 weeks, while websites typically 6–8 weeks. I'll provide a clear timeline before we begin so you know what to expect.

What platforms do you use for websites?

I primarily work with Webflow and Wix Studio, depending on your needs. I also support platforms like Shopify and WordPress, especially for clients with eCommerce or templated site preferences.

Will I need to provide my own content or copy?

Sometimes, yes, but I’ll let you know exactly what’s needed during onboarding. If you don’t have content ready, I can help guide you through it or recommend a trusted copywriter to support the project.

What do you need from me to get started?

Once booked, I'll send over a short intake form, contract, and invoice. I may also need content, brand assets, or logins depending on your project. Don't worry, I'll keep everything clear and organized so it's easy on your end.

How much do your services cost?

Pricing varies based on the scope, timeline, and complexity of your project. You can find starting rates on my Services page, and I’ll send a custom proposal after our discovery call with a clear breakdown of everything included.

Do you offer payment plans?

Yes! Most projects are broken into milestone-based payments (like 50/25/25), and I’m happy to create a flexible plan if needed. Just let me know what works best for your budget.

Will I own the files and final designs?

Absolutely. Once the project is complete and final payment is made, all approved deliverables are yours. You'll receive organized files and full usage rights to use them however you need.

Can I request changes after the project is complete?

Of course. I offer ongoing support for updates, edits, or additional design needs, either as one-off requests or through a retainer if you need regular support.

Do you offer retainers or ongoing support?

Yes! If you need monthly design help, website updates, or a creative partner on call, I offer flexible retainer packages. You'll get priority access and consistent support without starting from scratch each time.

How do I book a discovery call or request a proposal?

You can fill out the inquiry form or book a free discovery call. I'll follow up with a proposal or next steps based on your goals and timeline.